Terms of Service

Last Updated: April 6, 2026

1. Acceptance of Terms

By accessing and using the Crease Solutions website (creasesolutions.com) and our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our website or services.

Crease Solutions, operated by Infinilux LLC ("we," "our," "us," or "Company"), reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services following the posting of revised Terms constitutes your acceptance of and agreement to the changes.

2. Services Description

Crease Solutions provides AI-powered solutions and services in the following areas:

• Energy Solutions: AI-driven energy consulting, solar panel assessments, and efficiency optimization
• Payment Solutions: Secure payment processing and transaction handling for agent networks
• Protection Services: Data security and fraud protection features
• Branding Services: AI-assisted branding, messaging, and identity development
• Customer Communication: SMS messaging, appointment reminders, and service notifications via our intelligent agents

We reserve the right to modify, suspend, or discontinue any service or feature at any time with or without notice.

3. User Responsibilities

When using Crease Solutions, you agree to:

• Provide accurate and complete information when registering or providing contact details
• Keep your account information confidential and secure
• Use our services only for lawful purposes and in compliance with all applicable laws and regulations
• Not engage in any activity that interferes with or disrupts our services or infrastructure
• Not attempt to gain unauthorized access to our systems, servers, or networks
• Not copy, modify, or distribute any content or service without authorization
• Not use our services to harass, threaten, defame, or harm any individual or organization
• Not spam, phish, or attempt any form of social engineering against our users or employees

4. SMS Messaging Terms

4.1 Consent to Receive SMS Messages

By providing your phone number to Crease Solutions, you explicitly consent to receive text messages (SMS) from us. This includes:

• Appointment reminders and confirmations
• Service updates and notifications
• Promotional offers and special announcements (if you opted in)
• Transactional messages required for service delivery

4.2 Message Frequency & Charges

You understand and acknowledge that:

• Message frequency will vary depending on your service level and preferences
• Message and data rates may apply according to your wireless carrier's plan
• Crease Solutions does not charge additional fees for SMS services beyond standard carrier rates
• Your wireless carrier's standard message and data charges will apply to all messages sent and received
• Contact your wireless carrier for details about your messaging plan and rates

4.3 How to Opt Out of SMS Messages

You can discontinue receiving SMS messages from Crease Solutions at any time by:

• Texting STOP to any message received from us — this will immediately unsubscribe you from our SMS list
• Calling 1-844-827-3273 to request removal
• Emailing eric@creasemail.com with your request

After you opt out, you will receive a confirmation SMS, and we will cease sending promotional messages. However, transactional and service-related messages (such as appointment reminders for active services) may continue.

4.4 Accuracy of Phone Numbers

You agree that the phone number you provide to us is:

• Your personal phone number or one for which you have authorization to receive messages
• Accurate and up-to-date
• Not a shared number without the consent of all users of that number

If your phone number changes, it is your responsibility to update your contact information or opt out to prevent messages from being sent to an outdated number.

4.5 TCPA Compliance

Crease Solutions complies with the Telephone Consumer Protection Act (TCPA) and all applicable telecommunications laws. We will:

• Only contact you using the phone number you provided
• Honor opt-out requests (including text STOP) immediately
• Maintain a Do Not Call list for all users who have opted out
• Only contact you during reasonable hours (8 AM - 9 PM in your local time zone)
• Identify ourselves clearly in every message

5. Limitation of Liability

5.1 Exclusion of Warranties

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that our services will be uninterrupted, timely, secure, or error-free
• Warranties regarding the accuracy, completeness, or reliability of any information provided
• Warranties that defects will be corrected or that services will meet your expectations

5.2 Limitation of Damages

In no event shall Crease Solutions, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Lost profits or revenue
• Lost business opportunities
• Lost data or information
• Business interruption
• Personal injury or property damage

This applies regardless of whether such damages arise from contract, tort, strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

5.3 Liability Cap

To the maximum extent permitted by law, our total liability to you for any claims arising from these Terms of Service or your use of our services shall not exceed the amount you have paid us in the past 12 months, or $100, whichever is greater. Some jurisdictions do not allow limitations on liability, so this limitation may not apply to you.

6. Indemnification

You agree to indemnify, defend, and hold harmless Crease Solutions, its owners, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, and expenses (including attorney's fees) arising from or related to:

• Your use of our services
• Your violation of these Terms of Service
• Your violation of any law or regulation
• Your infringement of any intellectual property rights
• Any content you provide or actions you take using our platform

7. Intellectual Property Rights

7.1 Ownership

All content, materials, features, and functionality on creasesolutions.com (including text, graphics, logos, images, software, and code) are the exclusive property of Crease Solutions or its content suppliers and are protected by U.S. and international copyright, trademark, and other intellectual property laws.

7.2 License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our website and services for your personal, non-commercial purposes, subject to your compliance with these Terms of Service. This license does not include the right to:

• Modify or copy our materials
• Distribute, transmit, or display our content
• Create derivative works based on our services
• Sell or commercialize any aspect of our website or services
• Use any data mining, automated tools, or scraping technology

7.3 Trademarks

CREASE, Crease Solutions, Infinilux, and all related logos, service marks, and trademarks are the property of Crease Solutions or Infinilux LLC. You may not use these marks without our express written permission.

8. Prohibited Content & Activities

You agree not to use our services to:

• Violate any applicable law, statute, regulation, or ordinance
• Infringe upon the rights of others (including intellectual property, privacy, and publicity rights)
• Engage in harassment, bullying, threats, or violent behavior
• Distribute malware, viruses, trojans, or other malicious code
• Attempt to gain unauthorized access to our systems or networks
• Collect or harvest personal information without consent
• Impersonate another person or entity
• Distribute spam, unsolicited messages, or commercial advertisements
• Engage in any form of fraud or deceptive practice
• Abuse or harass our customer support team or employees

We reserve the right to terminate your access to our services immediately if you violate any of these prohibitions.

9. Third-Party Links & Services

Our website may contain links to third-party websites, applications, and services that are not operated by Crease Solutions. We are not responsible for the content, accuracy, or practices of these third-party services. Your use of third-party links is at your own risk, and you should review their terms of service and privacy policies before providing any information.

We do not endorse, guarantee, or assume any liability for third-party content or services.

10. Suspension & Termination

10.1 Our Right to Terminate

We reserve the right to suspend or terminate your account and access to our services at any time, with or without cause and with or without notice, if we determine that:

• You have violated these Terms of Service
• Your use of our services is illegal or fraudulent
• Your account has been inactive for an extended period
• We cease offering a particular service
• We determine your account poses a risk to our operations or other users

10.2 Your Right to Terminate

You may terminate your account at any time by contacting us at eric@creasemail.com or 1-844-827-3273. Upon termination, your right to use our services will cease immediately.

11. Governing Law & Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

You agree that any dispute, claim, or controversy arising from or relating to these Terms of Service or your use of our services shall be subject to the exclusive jurisdiction of the state and federal courts located in Buffalo, New York (Erie County). You consent to the personal jurisdiction and venue of these courts and waive any objection to venue or claim of inconvenient forum.

However, we may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm, including but not limited to violations of our intellectual property rights or breach of confidentiality obligations.

12. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed, and the remaining provisions shall remain in full force and effect. If necessary, we will modify the severed provision to the minimum extent required to make it valid and enforceable while preserving the intent of the original provision.

13. Waiver

Our failure to enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision. If we waive any breach, that waiver shall not be deemed a waiver of any subsequent breach. Any waiver must be in writing and signed by an authorized representative of Crease Solutions to be valid.

14. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Crease Solutions regarding your use of our website and services and supersede all prior negotiations, understandings, and agreements, whether written or oral.

15. Contact Information

If you have questions, concerns, or disputes regarding these Terms of Service, please contact us:

We will respond to your inquiries within 30 days.

16. Additional Resources

• Privacy Policy
• Crease Solutions Home